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DC Teacher Training - Privacy Policy

1. What information do we collect? 

 

We receive, collect and store any information you enter on our website, complete on a contact form, or send us by email. We may use software tools to collect the Internet Protocol (IP) address used to connect your computer to the internet; your email address; and your location. We may also collect session information, including page response times, length of visits to certain pages, page interaction information, and methods used to browse away from the page. We also collect personally identifiable information (including name, email, communications), comments, feedback, reviews, recommendations, and personal profile.

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2. Why do we collect your information? 

 

We collect such information to:

- Provide and operate our teacher training programmes

- Offer ongoing customer support

- Contact visitors and clients with service-related and promotional updates (where consent has been given)

- Generate aggregated, anonymised statistical data to improve our services

- Comply with legal obligations

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3. How do we store your information? 

 

Our company is hosted on the Wix.com platform, which stores your data on secure servers behind a firewall. Some data is also processed via the secure Zoho platform. Course applicant details are stored in password-protected folders and shared only with course staff and relevant inspection bodies when required.

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4. How might we contact you? 

We may contact you if you have submitted an enquiry, application or event registration. This contact may be via email, or occasionally by phone.

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5. Cookies

We use cookies to personalise content and ads, provide social media features and analyse our traffic. We use third-party cookies from providers like Google Analytics, Google Ads, and Meta. Our cookie usage is managed by Cookiebot, a certified Consent Management Platform (CMP). When you first visit our website, you are asked to consent to cookies by category. You may change or withdraw your consent at any time via the “Cookie Settings” link at the bottom of any page.

You can also view a live cookie declaration showing all cookies in use via https://www.dcteachertraining.com/cookie-declaration. Categories include:

- Necessary (essential site functionality)

- Preferences (e.g. language choice)

- Statistics (analytics and performance)

- Marketing (e.g. personalised advertising)

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6. Withdrawing consent

To withdraw your consent or have your data removed, email info@dcteachertraining.com or write to: DC Teacher Training, Norfolk House, 84-86 Smallbrook Queensway, Birmingham, B5 4EG, UK.

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7. Privacy Policy Updates

We may modify this policy at any time. Changes take effect immediately upon posting. Material changes will be highlighted on this page.​

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8. Questions and your contact information

To access, correct, amend or delete any personal information we hold about you, contact info@dcteachertraining.com or write to the address above.

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Policy last updated by CO'D on 6 July 2025

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