DC Teacher Training - Privacy Policy

1. What information do we collect?

We receive, collect and store any information you enter on our website or enter onto a contact form or send us by email.

In addition, we may use software tools to collect the Internet protocol (IP) address used to connect your computer to the Internet; login; e-mail address; password; computer and connection information and purchase history. We may also use software tools to measure and collect session information, including page response times, length of visits to certain pages, page interaction information, and methods used to browse away from the page.

We also collect personally identifiable information (including name, email, communications); , comments, feedback, product reviews, recommendations, and personal profile.

2. Why do we collect your information?

We collect such Non-personal and Personal Information for the following purposes:

To provide and operate our teacher training programmes;
To provide our clients with ongoing customer assistance and technical support;
To be able to contact our visitors and clients with general or personalised service-related notices and promotional messages;
To create aggregated statistical data and other aggregated and/or inferred non-personal Information, which we or our business partners may use to provide and improve our respective services;
To comply with any applicable laws and regulations.

3. How do we store your information?

Our company is hosted on the Wix.com platform. Wix.com provides us with the online platform that allows us to sell our products and services to you. Your data may be stored through Wix.com’s data storage, databases and the general Wix.com applications. They store your data on secure servers behind a firewall.

Some information is also processed on the secure Mailchimp platform. They store your data on secure servers behind a firewall.

Once you have applied for a course, your personal details as listed in your application documentation are stored in password protected folders and are only shared with course staff and inspectors as is necessary for course administration.

4. How might we contact you?

We will only contact you if you contact us, e.g by completing an application form for a course or by signing up for an event. We will contact you by email, but on rare occasions, we may contact you with a phone call.

5. Cookies

We use cookies to collect information about your behaviour online. These include cookies from Google Analytics, Google Ads and Meta Ads. We request your permission to use cookies when you first enter our site.

6. Withdrawing consent

If you don’t want us to process your data anymore, please contact us at info@dcteachertraining.com or send us a letter to: DC Teacher Training, Norfolk House, 84-86 Smallbrook Queensway, Birmingham, B5 4EG, UK.

7. Privacy Policy Updates

We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website. If we make material changes to this policy, we will notify you here that it has been updated, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it.

8. Questions and your contact information

If you would like to: access, correct, amend or delete any personal information we have about you, you are invited to contact us at info@dcteachertraining.com or send us a letter to: DC Teacher Training, Norfolk House, 84-86 Smallbrook Queensway, Birmingham, B5 4EG, UK.